TERMS OF USE

We kindly ask that Visitors to the website read the following terms of use carefully

INTRODUCTION

These terms of use regulate the rights and obligations that pertain to the use of the website at the electronic address: https://www.katikiessantorini.com and all data included therein (hereinafter the “Website”) and aim to provide information on the Company, its products and services, as well as on how to make a booking at the hotels managed by the Company.

The aforementioned Website was designed, developed and is owned by the company “KATIKIES S.A.” (hereinafter the “Company”).

The use of the Website, including simple navigation therein, is governed by these terms of use (hereinafter the “Terms of Use”), as in force at the time of use.

Use of the Website means that the Visitor has unconditionally accepted the Terms of Use, which he/she is invited to read carefully.

BINDING NATURE – AMENDMENT OF THE TERMS OF USE

The Terms of Use shall be deemed to have been accepted when a Visitor accesses and navigates the Website. Such acceptance shall mean the express, unconditional and irrevocable agreement on the part of the Visitor to comply with the Terms of Use.

In case the Visitor disagrees with one of the Terms, he/she must interrupt and avoid the navigation of the Website, notifying, if he/she so wishes, the Administrator thereof. The Company reserves the right to amend the terms of use at any time and without justification, while the amendments shall only be taken into account if they are formulated in writing and incorporated in this text. Therefore, users are recommended to review the content of such terms from time to time.

The invalidity, in whole or in part, and inability of implementation of individual terms shall not affect the validity of the totality of the remaining terms. Any void that may arise in the agreement between the web page and the visitor from the invalid term shall be covered with new or amended terms that will, if possible, pertain to the legal purpose of any given invalid term. The provisions as per above shall apply in any case and on all matters not expressly regulated by the text of the Terms of Use.

LIABILITY AND RESERVATIONS

The Company shall make every effort to keep the content of the Website updated and accurate at all times. The Company does not commit and does not guarantee the completeness, accuracy, reliability, availability or security of the Website. The Visitor shall bear the risk arising from all uses of the Website and of its content.

The Company shall in no case be liable for any material or consequential, direct or indirect damage in relation to the use of the Website. The Company offers no guarantees that any other website or the servers through which such websites are made available are provided to you free of viruses or other harmful components. Consequently, no claim of financial or other nature may be brought for compensation of damage arising from the aforementioned reasons, while the cost shall be borne in any case exclusively by the Visitor him/herself.

The Company may at any time and without advance warning amend or withdraw part of or the entire Website, unless otherwise foreseen by these Terms of Use.

The Company shall expend all effort to ensure the smooth operation of the Website. It shall, however, not be responsible for any temporary or permanent malfunction.

The Website contains hyperlinks to websites that are not under the Company’s control. The existence of hyperlinks in the Website shall not constitute and shall not imply that the Company supports or accepts said websites and/or their content. The Company shall not be liable for any damage deriving from the use of said websites.

UNDERAGE USERS

This Website is intended for adults. By accepting these Terms of Use, the Visitor declares that he/she is older than 18 or that he/she has received the necessary consent from his/her guardians, who shall be deemed to be responsible for all actions of the persons in their care in relation to the Website.

INTELLECTUAL PROPERTY

The Website and all its content, including but not limited to all photographs, images, graphics, product and service information and the composition, design and layout of the Website, shall constitute the intellectual and industrial property of the Company and/or its licensors and shall be protected in accordance with the provisions of the Greek, European and international law on intellectual and industrial property.

Visitors are expressly forbidden from using, copying, storing, reproducing, re-publishing, transmitting, publishing, downloading, translating and amending, in any way, part or the entirety of the Website’s content and of the services offered therein without the prior written authorization of the Company. Visitors must take positive action for the protection of the intellectual and industrial property of the Company and/or third parties.

Visitors may access and use the Website, copy and/or print descriptions, documents, etc. from the Website for non-commercial purposes and on the condition that they comply with these Terms of Use. In case Visitors do not comply with the Terms of Use, the Company may revoke the Visitors’ right as per above.

The Website includes items that are the intellectual property of third parties, which may be stored, copied, printed or otherwise used with the consent of their third-party owner, unless otherwise foreseen by the Website.

These Terms of Use do not recognise and do not grant any right or permission on the Website or part thereof or on any copies of its content to Visitors.

PRIVACY AND PERSONAL DATA PROTECTION POLICY

When Visitors use the Website and in order to improve the Website, the Company may collect the Visitors’ details that are not personal data with the use of cookies. As an example, such details pertain to the number of the Website’s users and/or the name of the Internet Service Provider. Such details may be disclosed to third parties. When processing Visitors’ personal data, the Company shall apply the Personal Data Protection Policy

COOKIES POLICY

The related Cookies Policy shall apply to the use of cookies by the Website.

RESPONSIBILITY OF THE USER

In accordance with the provisions of the Terms of Use, Visitors to the Website must, on the one hand, comply with the legal and regulatory provisions in force at any given time, and, on the other hand, refrain from the following illegal and abusive uses of the content and services of the Company’s Website.

The Visitor must inform the Company immediately of any use of the Website that violates these Terms of Use and/or the applicable legislation.

Visitors are expressly forbidden from:

  • Distributing content of an illegal, abusive, vulgar, pornographic, threatening, slanderous, offensive nature, harmful to minors or from expressing ethnic, racial or other discrimination;
  • Violating the intellectual or other property rights of third parties, including trademarks and trade secrets, as well as patents;
  • Include any virus, malware, pop-up and spam that may result in the temporary or permanent damage/malfunction of any hardware and software of a computer and electronic devices, in general, or delays, interference and interruption in the operation of servers or any telecommunications network;
  • Provide false statements as to the identity of Visitors or impersonating any (natural or legal) entity.

Visitors to the Website must not use it to perform the aforementioned actions, which may result in criminal proceedings or in the initiation of any civil or administrative proceedings against the Company for actions that, by way of a non-limiting example, are mentioned in the Penal Code, in special penal laws, in the legislation on the protection of personal data, in the legislation on telecommunications, as well as in the related legislation of the European Union, of the Hellenic Telecommunications and Post Commission, of the Hellenic Data Protection Authority and of any other Public or Administrative Authority and Agency, as well as for actions that may violate any right or legitimate interest of the Company or of a third party.

The Visitor undertakes to provide and maintain the adequacy of the equipment required for access to and use of the Website and its content, including software.

In case any third party undertakes legal action against the Company for the violation of any legitimate interest of such third party, which arises from the provisions of the Terms of Use regarding the scope of the Visitor’s liability, the Company shall reserve the right to seek remedies against the Visitor. As well as any claims raised by the third party, the Company reserves the right to demand compensation from the Visitor for the violation of the Terms of Use and for all legal consequences deriving therefrom.

In any case and by accessing and use the Website, users agree and accept that the exceptions and liability limitations established herein are reasonable and proportional.

PAYMENTS POLICY

The use of a credit card, as a guarantee for confirmation of the booking, is required when making a booking at the hotels managed by the Company. On arrival at the hotel, the Visitor must produce the credit card which he/she used to make the booking, accompanied by identification documents, e.g. ID card, passport, etc. The payment instructions provided to the Visitor when making a booking at any given time shall apply. Please note that all payments to the Company shall be effected exclusively in the local currency. Any reference to other currencies during the booking procedure shall be for information purposes only.

TRANSFER TO ANOTHER HOTEL

In the rare and unforeseeable case that the Company is unable to provide a room to the Visitor in accordance with their confirmed booking, it shall assume the obligation to transfer the Visitor to another hotel of the same or higher class without any surcharge for the Visitor. In case that, due to the non-availability of a hotel of the same or higher class near the hotel that was booked, the Visitor is required to accept a room of a lower class, the difference in the accommodation price shall be returned to the Visitor. The choice of the alternative accommodation shall be at the sole discretion of the Company. If the Visitor desires a room of a higher class than the one offered as per above, the Visitor shall be requested to cover any price difference.

CANCELLATION POLICY

All bookings made with the Company shall be subject to the applicable Cancellation policy. In cases of flexible payment – cancellation policy – refundable reservations, 50% of the total booking cost shall be charged on confirmation of the Booking. The remaining 50% of the total cost of the booking shall be charged 21 days prior to the planned arrival date (i.e. the total of the booking cost shall be charged).  In case the booking is cancelled 20 to 15 days prior to arrival, 50% of the total cost of the booking shall be charged. In case the booking is cancelled 14 to 7 days prior to arrival, 75% of the total cost of the booking shall be charged. In case the booking is cancelled 6 to 1 days prior to arrival, 100% of the total cost of the booking shall be charged. In cases of non-refundable cancellation policy, the total accommodation cost shall be charged on confirmation of the booking and shall be returned in case of cancellation. Any delays in arrival on the date mentioned in the booking shall result in the advance payment being forfeited in favour of the Company or in the imposition of a penalty, in accordance with the detailed provisions of the Cancellation Policy. The Company reserves the right to cancel or amend a booking, if it is proven that the Visitor used an invalid credit card or a card the use of which is not authorised or a card that was used fraudulently, or if it is proven that the booking contains or is the result of an error or omission. In addition, the Company reserves its right to cancel or amend a booking if such booking does not conform with the related terms and agreements. The Visitor must seek out and become aware of the exact cancellation terms for each booking.

INSURANCE

The Company recommends that Visitors making a booking seek out and stipulate a Travel Insurance Policy, which covers, by way of a non-limiting example, loss of income due to cancellation, loss of or damage to personal luggage, theft of money and medical expenses.

GENERAL TERMS

The Terms of Use and the rules to which reference is made in the Terms of Use constitute the full agreement between the Visitor and the Company regarding the use of the Website.

The Terms of Use, including their amendments, shall be governed and supplemented, when necessary, by Greek and EU law, as well as by the related international conventions, while the Courts of the city of Athens shall have jurisdiction.

The Company constantly aims to resolve any dispute that may arise from the use and/or interpretation and implementation of these terms of use amicably and out of court. For this reason, in case the Visitor finds a point of contention or issue in the website’s content, he/she is kindly requested to inform the administrator immediately using the address info@katikies.com

Last update of the Terms of Use: 20 August 2019